Terms

Updated edition, 11 October 2026. Terms of the offer, licence and software use; AI limitations, professional review and liability.

1 Provider and scope

Rilievo 4.0 is provided by CE4U S.r.l., a single-member company under the RAVENG brand, Via G. Rossini 29/2, 37012 Bussolengo (VR), Italy; tax/VAT number 04731920239; business register REA VR-444364. Developer: Carlo Tenca. Support: info@raveng.it. Certified email: posta@pec.ce4u.it.

The app is a distinct product from Rilievo CE. It helps professionals and organisations identify assets, collect photographs, screenshots and documents, annotate evidence and prepare documentary Industry 4.0 technical appraisal drafts with their chosen AI route. It does not provide automated tax advice or grant tax benefits. Actual features and access depend on version, device, subscription and configured services. Public availability is confirmed only by the official Apple listing; distribution excludes mainland China.

The current method addresses Annex A of Italian law 232/2016: five mandatory and at least two additional requirements for group 1; groups 2 and 3 require professional review of interconnection and the specific item's characteristics. O2 alone does not establish classification or entitlement to a benefit. Intangible assets and software are not automatically covered by 5+2. Transizione 5.0 requires additional energy checks, certifications and formalities; the 2026 scheme and Annexes IV/V require their own classification. Selecting a scheme does not establish its conditions. See method and limitations.

2 Licence and Apple purchases

An app distributed by Apple is subject to the Apple standard EULA unless its App Store page specifies a custom licence. This information supplements the commercial and usage description without reducing mandatory rights or changing Apple's payment terms. Applicable conditions are available before purchase confirmation.

Use is permitted on authorised devices under Apple's rules. Unauthorised distribution, purchase verification circumvention and use of material without rights are prohibited, subject to activities permitted by mandatory law.

3 Subscription

The annual plan is billed in one advance payment for the whole year, not twelve monthly instalments. A 14-day introductory free trial is offered only when Apple displays it as applicable to your account. Apple determines eligibility and the offer may be redeemed once in the Rilievo 4.0 subscription group, even when both plans offer it: switching from monthly to annual does not grant another trial. Unless cancelled under Apple's conditions, the selected paid period starts afterwards: €29.90/month or €299.00 paid in advance for one year in the Italian App Store. Apple's confirmation determines the actual offer, dates and conditions. Both periods provide the same app functions during an active entitlement. New collection, editing and starting AI jobs require a verified subscription. Reading and exporting saved records remain available without renewal.

Apple's confirmation determines amount, currency, taxes, period, renewal date and conditions. Other storefronts may apply different prices or currencies. Listed prices are configured for the Italian App Store and do not establish app approval or public availability. Apple handles payment under the account's conditions.

Switching between monthly and annual follows Apple's displayed rules and timing. Check your current plan before changing to avoid overlapping purchases. “Restore purchases” recovers available entitlements through the same Apple account; it does not restore the local appraisal archive.

4 Renewal, cancellation, refunds and withdrawal

Subscriptions renew automatically unless cancelled under Apple's conditions. Manage or cancel in iPhone Settings > your name > Subscriptions > Rilievo 4.0. Check confirmation and expiry date. Deleting the app or GitHub token does not stop Apple's renewal.

To avoid a charge after the trial, Apple advises cancelling at least 24 hours before it ends. Cancel through your Apple account and check the displayed dates and conditions: deleting records or uninstalling the app does not cancel the subscription. The trial does not include API credits, ChatGPT/Codex or professional services. See Apple's instructions.

Cancellation and refund are separate actions. Request Apple purchase refunds through Apple's channels under applicable rules and statutory rights. Automatic acceptance is not guaranteed and mandatory remedies are not excluded. For consumers, withdrawal and digital content/service supply exceptions follow applicable law and any declarations required in the purchase process; installation alone should not be assumed to waive withdrawal rights.

See Apple subscription management and refund requests.

5 Separate services and costs

Rilievo 4.0's subscription pays for the software. It does not include a ChatGPT plan, API credits or usage with any provider, paid web research, unlimited cloud capacity, paid GitHub services, connectivity, backup storage, full technical standards, laboratory tests or asset consultancy or a sworn appraisal. Local AI requires a compatible device and model. Cloud requires accounts, authorisations and a correctly configured environment. Providers may impose limits, waiting times, terms, costs or changes independently of Rilievo 4.0.

The app promises no fixed analysis turnaround. A PR, bot response acknowledgement or sync indicator is not an imported and verified result. If cloud is unavailable, retain the data and complete the guide's checks.

AI via token uses your key and contract with the selected provider, separately from the Codex Cloud account. A ChatGPT plan does not imply API credits. Usage, searches and additional requests (including corrections or retries) may be billed by the provider. In-app counters are informational and do not replace the provider’s statement. Image, reasoning and search capabilities vary by provider, model and account; text-only models do not analyse photos. A connection test does not establish a complete, correct asset assessment.

The automatic PR and @codex comment route requires the GitHub integration available in Codex Cloud (Legacy). A new Codex Cloud environment does not automatically enable that workflow. If your account service does not support that integration, follow the guide’s manual route: run the job in the available environment and return a conforming response.json file on the job branch. Always check that the correct response was imported into the app.

Usage controls

The on-device AI Usage ledger and CSV files are informational: tokens and searches depend on data returned by the provider and costs are estimates based on built-in or user-set prices. Missing prices, updates, cache, context, exchange rates, taxes and contract terms can cause differences. The ledger does not measure all external spending and does not enforce a billing cap. It does not replace provider invoices, statements or budget controls. Repeated requests and higher-priced tiers, including provider-supported Ultrafast, may increase spending. No particular speed, savings or exact costs are promised. The ledger may retain client names and codes after an appraisal is deleted; resetting it and managing exported files are separate actions.

6 Technical limitations and mandatory professional review

Rilievo 4.0, provided by CE4U S.r.l. and developed by Carlo Tenca, is a support tool. AI may produce errors, omissions, inaccurate details and fabricated information (“hallucinations”), even when plausible. Every app-generated analysis, check, summary and report is an UNVALIDATED DRAFT. Before use, customer delivery, signature, sworn statement or reliance for decisions, a competent and experienced professional must check, correct and approve it against the actual asset, engagement and applicable rules. CE4U S.r.l. and Carlo Tenca do not automatically approve or sign output.

This duty covers every AI route and every output: OCR, plate readings, classifications, network details, requirement statuses, coverage counts, costs, dates, legal references, calculations, recommendations, translations, chats and reports labelled “final”. A completed status, colour, “Requirements documented (draft)” summary, absence of alerts, professional title, logo or PDF does not establish validation. Citations and sources may be fabricated, outdated, irrelevant or refer to another asset.

The professional compares output with the actual asset and original evidence, verifies classification and specific item conditions, relevant interconnection and integration, details, costs, dates, calculations and current rules. They complete inspections, tests, documents, additional scheme conditions and required formalities, correct errors and omissions and document their approval and responsibility. An incomplete review or a mandatory requirement marked not applicable cannot justify a favourable conclusion. If a necessary check is missing, the output remains a draft and must not be delivered or used as definitive.

The app does not certify safety or CE conformity, establish an investment's tax eligibility or fully verify customer declarations, deadlines, cumulation rules, communications or available funds. For Transizione 5.0 it does not replace energy measurements and certifications, accounting certification or the GSE procedure. It does not automatically convert Annex A/B classification into Annexes IV/V of the 2026 scheme. Intangible assets require their own review process.

The price covers software, not an engagement for consultancy, review, approval, sworn appraisal, certification or signature by CE4U S.r.l. or Carlo Tenca. Such work requires a separate expressly accepted engagement. Carlo Tenca's, RAVENG's, CE4U's or another professional's name in the interface or report does not establish participation or approval. A signature field or sworn-appraisal option does not complete professional formalities.

Capture and tests follow site authorisations and safe working procedures. Do not remove guards, modify controls or place any part of the body in a hazard zone to collect evidence. The software does not operate or stop an asset and is not a safety device.

PDF, LaTeX, ZIP and other formats retain draft status. Sections omitted for missing data are not checks completed successfully. Logos, typesetting, revisions and professional details are not provider signatures or approvals. All liability and rights that cannot lawfully be excluded or limited remain unaffected.

7 Data, cloud and confidentiality

Users retain rights in material they own and must have authority to capture, analyse and share others' material. Before cloud use, check customer permissions, lawful bases, notices, agreements and transfers. Submissions to GitHub/OpenAI and the selected API provider, including any routed providers, are not automatically anonymised. Technical activation in the app does not remove users' obligations or CE4U's obligations for processing under its control.

Use dedicated private repositories and restricted credentials. Retain and delete data under the assignment policy. Local deletion does not erase histories, chats, cloud copies or exports. See the app privacy notice.

Photos copies and exchange rates

The default Photos copying option requires you to check permissions, capture date and any location, plus Apple account synchronisation and sharing. Disable it when inappropriate for engagement material. Limited/denied permission behaviour is described in settings and privacy; always check the actual saved copy. The app does not anonymise captures or guarantee deletion from Photos/iCloud when an appraisal is deleted.

Estimated EUR API costs use an ECB reference, last known or manual rate. They are informational and exclude VAT, may differ from provider, bank or card rates and are not invoicing, financial advice or automatic accounting reconciliation. Verify statements and actual terms; mandatory rights remain protected.

8 Archive, backups and support

Export and verify copies before changing phones, reinstalling, deleting or significant updates. Appraisal record restoration is not guaranteed by restoring a purchase or maintaining a cloud repository alone. A ZIP retains available files and requires content checks; it does not promise automatic reimport into the app.

Email info@raveng.it for software support with version, device, steps and the message, excluding tokens or confidential material. Software assistance and professional asset appraisal consultancy are different activities; technical assignments require a specific agreement. No response time or service level is promised without express agreement.

9 Service conformity and liability

9.1 Own responsibilities

CE4U S.r.l. is responsible for its contractual and statutory obligations. Carlo Tenca remains subject to the liability imposed by law for his own conduct. His name in the app does not imply a professional engagement, review, approval or signature of individual outputs. Their draft status and the user’s duty to review them do not remove the provider’s or developer’s own responsibilities.

9.2 Mandatory rights

Nothing in these terms excludes or limits liability for intentional misconduct or gross negligence, breach of obligations arising from public policy rules, death or personal injury where protected by law, or any other liability that cannot lawfully be excluded or limited. Mandatory guarantees and remedies for digital content and services, consumer rights, applicable data protection obligations and all other non-waivable rights remain unaffected. These terms introduce no monetary liability cap.

9.3 Use and causation

The user is responsible for their own conduct under applicable law, including submitting content without authority, falsifying data, presenting unreviewed drafts as approved documents or attributing unauthorised approvals or signatures to CE4U S.r.l. or Carlo Tenca. Any contribution of such conduct to damage is assessed under the ordinary rules of legal responsibility, causation and evidence, taking account of the responsibilities of other parties involved. The user’s liability is not presumed merely because they used the app.

9.4 Limited indemnity for business users

This clause applies exclusively to users acting in the course of their business or profession; it does not apply to consumers. A business user shall indemnify CE4U S.r.l. and Carlo Tenca for amounts payable to third parties and reasonable, documented defence costs, only to the extent directly attributable to the user’s unlawful or improper conduct for which the user is legally responsible and its causal connection with the claim, both established under applicable rules of law. The indemnity excludes the share of any loss attributable to CE4U S.r.l., Carlo Tenca or persons for whom they are legally responsible, and does not transfer their obligations concerning the software, third-party rights or conformity of the services to the user. The beneficiary must promptly notify the user of an indemnity claim and provide the evidence supporting it. They may not impose settlements or admissions of liability made without the user’s prior written approval. Decisions of the competent authority and the ordinary rules on the burden of proof continue to apply. This clause governs only the parties’ internal relationship and does not restrict third-party rights or the powers of public authorities.

9.5 Effect

An unenforceable provision does not affect other valid provisions; the relevant mandatory rules apply. Acceptance of the terms or warning is neither a waiver of the user’s rights nor confirmation that every clause is enforceable.

10 Updates and governing law

Updates may change functions, requirements and compatibility. Future terms will show a version and date; pricing or renewal changes follow Apple's process and information. Changes do not reduce acquired rights or mandatory protection.

Italian law applies, subject to mandatory consumer law in the consumer's habitual residence. Consumers retain the jurisdiction provided by law; no different exclusive court is imposed. Contact the provider above for information or complaints.